For most products, Doug Hanson & Associates Inc. warranties its workmanship and parts up to one (1) year from the date of repair and 90 days from the date received on resale items.   Custom items and other types of product may have different warranty periods.   Please contact Doug Hanson & Associates Inc. if you have any questions regarding warranty coverage.   If an item is deemed defective and DH&A is notified within the respective warranty period,   DH&A will, at its option repair or replace the item at no charge or credit the original repair charge of the item.   Damage as a result of negligence, misuse, tampering or acts of God are not included in the warranty. In no event shall DH&A be liable for consequential, incidental or special damages.   Additionally, the customer agrees that any products returned as a warranty claim may incur additional charges if the repair being requested is not warranty related.   DH&A retains the right to bill the customer at an amount not to exceed the original repair price, for non-warranty repair. Items within the warranty period require a purchase order with item stated as a warranty repair and problems found.   All repairs must be returned for warranty evaluation in order to receive any credits on failed units. It is not the customerís option to determine whether a repair is deemed un-repairable.   No credits will be issued to any repairs not returned to DH&A for a warranty evaluation and repair.

James Hanson
President & CEO

Doug Hanson & Associates Inc. Home Page

Doug Hanson & Associates Inc.
20321 Raven Drive Suite B
Eagle River, Alaska 99577
(907) 696-0722 Tel
(907) 694-0846 Fax
Cell (907) 862-0566